Privacy Policy

This Privacy Policy explains how Sirge LLC (“Sirge”, or “we”, “us” or “our”) handles personal information that we collect through our website at Sirge.io (the “Site”);
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Sirge respects your privacy rights and is committed to transparency in how we collect, use, and share your personal information. If you have additional questions or require more information about our Privacy Policy, please contact us at support@sirge.io.
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By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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SIRGE’S SERVICE AND CUSTOMER DATA

Registered users of the Service (“Customers”) are users with businesses that use it to collect and manage information about their own users ("Customer Data"). This may include, without limitation, information about the identity of Customer users (such as full name, postal address, e-mail address, IP address, and phone number), as well as information about how they interact with the Customer’s websites, applications, services, and designated third-party partners ("Customer Services").

This Privacy Policy does not apply to Customer Data or to Customer Services. Our Customers have their own policies regarding the collection, use, and disclosure of personal information. To learn about how a particular Customer handles your personal information, we encourage you to read the Customer’s privacy policy.

Our use of Customer Data provided by our Customers in connection with our Service is subject to the written agreement between Sirge and the Customer. We do not share or sell Customer Data to third parties.

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PERSONAL INFORMATION WE COLLECT

Personal information that you may provide through the Service or otherwise includes:

• Contact Information: Your first name, last name, organizational affiliation, postal address, office location, email address, and telephone number.
• Profile Information: Your username, password, and preferences.
• Communications: Information you provide when you respond to emails, surveys, participate in market research activities, or communicate with us.
• Transaction Information: Credit card or other payment card details used to pay for the Service, along with your billing information and transaction history.
• Marketing Information: Your preferences for receiving marketing communications and details about your engagement with them.
• Other Information: Any other information that you choose to provide which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

INFORMATION FROM THIRD PARTY SOURCES

We may combine personal information we receive from you with personal information we obtain from other sources, such as our Customers, data providers, affiliates within our corporate group of companies, and publicly accessible sources. Sirge's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

1. Service Delivery: To provide, operate, maintain, and improve the Service, including customer support and communication.
2. Site Operation: To understand your needs and interests, personalize your experience, and respond to your requests, questions, and feedback.
3. Research and Development: To analyze and improve the Service and our business, including creating aggregated or de-identified data for lawful business purposes.

SERVICE DELIVERY

We use your personal information to:

• Contact information, such as your first name, last name, organizational affiliation, postal address, office location, email address and telephone number.
• Profile information, such as your username, password and preferences.
• Communications, such as information you provide when you respond to emails, surveys, participate in market research activities, participate in telephone conferences with our representatives (which may be recorded with your permission where permitted by law); report a problem with Service, receive customer support or otherwise communicate with us.
• Transaction information, such as the credit card or other payment card details that you use to pay for the Service, and your Service-related billing information and transaction history.
• Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them.
• Other information, that you choose to provide but is not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

SITE OPERATION

We use your personal information to:

• provide, operate, maintain and improve the Site;
• understand your needs and interests, and personalize your experience with the Site; and
• provide support for the Site and respond to your requests, questions and feedback.

RESEARCH AND DEVELOPMENT

We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and develop other products and services. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.

HOW TO REQUEST DATA DELETION

If you wish to request the deletion of your personal information, please follow these steps:

1. Contact Us: Send an email to [your-email@example.com] or fill out our data deletion request form [insert link].
2. Information Required: Provide your name, email address, and any other identifying information necessary to process your request.
3. Response Time: We will respond to your request within 30 days and notify you once your data has been deleted.

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